Privacy Policy

Introduction:

Palm Valley, the Best Destination for Your Stay

Founded in 2017,  Palm Valley Resort by Adventuria Thrill Pvt Ltd, began with a simple dream — to create a peaceful haven where guests could reconnect with nature without compromising on comfort. What started as a small family-run retreat has grown into a beloved destination for travelers seeking soulful escapes, scenic beauty, and warm hospitality.

Privacy Policy – Adventuria Palm Valley Resort

At Adventuria Palm Valley Resort, we deeply value your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you engage with us through our website, reservations, events, or during your stay.

  1. Personal Information Collection
    We may collect personal information including, but not limited to, your name, date of birth, postal address, contact number, email address, identification documents, credit/debit card details, and preferences. This information is collected when you:
    – Make a booking or inquiry
    – Register on our website or through an OTA
    – Participate in contests, surveys, or promotions
    – Use our services or amenities during your stay
  2. Use of Information
    We use your personal information for the following purposes:
    – To confirm and manage reservations
    – For check-in, billing, and customer support
    – To communicate promotions, offers, and news (only with your consent)
    – To improve our services and enhance your guest experience
    – To meet legal and regulatory requirements
  3. Disclosure of Information
    Adventuria Palm Valley Resort will not share your personal information with third parties, except:
    – With subsidiaries or business partners for service fulfillment
    – When legally required to disclose under applicable laws or court orders
    – To protect the rights and safety of our resort, guests, or the public
    – With IT service providers for secure processing and management of data
  4. Data Protection
    We take appropriate technical and administrative security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted systems, limited data access, and regular audits.
  5. Cookies & Online Tracking
    Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and provide personalized content. These cookies do not access personal files or data on your device and are not used to collect sensitive information.
  6. Data Retention
    We retain your personal information only as long as necessary for the purpose it was collected or as required by law. You may request deletion or review of your data by contacting us.
  7. Consent
    By using our website or providing your personal details to us, you consent to the terms of this Privacy Policy. Should you disagree, we advise you to refrain from providing any personal information.
  8. Changes to this Policy
    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date.
  9. Contact Us
    For any privacy-related concerns or questions, please contact us:
    Email: info@adventuria.in
    Phone: +91-7317434343
    Address:Ghattu Ghat, Taliyal Gaon, Paliyal Gaon, Rishikesh, Uttarakhand (249201)

By continuing to use our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

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